Customer Onboarding Specialist at Sphynx

Περιγραφή Θέσης:

Τελευταίες πληροφορίες εργασίας από Sphynx για τη θέση Customer Onboarding Specialist. If the Customer Onboarding Specialist κενή θέση σε Αθήνα ταιριάζει με τα προσόντα σας, υποβάλετε την αίτηση ή το βιογραφικό σας απευθείας μέσω της ενημερωμένης πύλης εργασίας Jobkos.

Σημειώστε ότι η αίτηση για εργασία δεν είναι πάντα εύκολη, καθώς οι υποψήφιοι πρέπει να πληρούν συγκεκριμένες προϋποθέσεις. Ελπίζουμε η ευκαιρία καριέρας σε Sphynx για τη θέση Customer Onboarding Specialist παρακάτω να ταιριάζει με τα προσόντα σας.

Responsibilities

• Work closely with the sales team to understand customer requirements and provide technical solutions that meet their needs.
• Drive execution of kickoff calls, technical scoping sessions, solution utilization, and integrations
• Define and lead outcome-driven onboarding strategies for enterprise cybersecurity clients.
• Collaborate with internal teams (sales, security engineers, product, support) and external client stakeholders to ensure alignment and smooth hand-offs.
• Diagnose and resolve onboarding roadblocks—technical, process-related, or organizational.
• Develop and deliver focused workshops on platform use cases and best practices to key client teams.
• On-site visits to the client, to support with the onboarding process.
• Create and maintain onboarding materials: slides, project plans, status reports, and knowledge transfer documentation.
• Identify risks and opportunities during onboarding, escalating as needed and proposing mitigation strategies.
  

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 4+ years in cybersecurity, SecOps, threat intelligence, technical consulting, or related fields.
• Strong project management skills (PMP, CSM, or experience running technical implementations).
• Hands-on experience with cybersecurity platforms; comfortable leading live demos, scoping technical integrations, and training.
• Experience in conducting assessments according to security standards (e.g., ISO27001, NIS2).
• Excellent presentation and communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Demonstrated ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and aptitude for understanding customer needs.
• Capable of managing multiple clients and timelines in a fast-paced environment.

Preferred Qualifications

• Experience in project management in related IT fields  or consulting is highly desirable.
• Familiarity with Agile methodologies is a plus.
• Technical certifications, Cybersecurity certifications  relevant to the domain (e.g., ITIL, CompTIA Security+) will be an added advantage.

Benefits

• Competitive remuneration package adjusted to proven skills and experience;
• Excellent working conditions;
• Exposure to training and professional development capabilities, including the ability to engage in cutting-edge research;
• Exposure to international clients and collaborators.

Πληροφορίες Εργασίας:

• Εταιρεία: Sphynx
• Θέση: Customer Onboarding Specialist
• Τοποθεσία Εργασίας: Αθήνα
• Χώρα: GR

Πώς να Υποβάλετε Αίτηση:

Αφού διαβάσετε και κατανοήσετε τα κριτήρια και τα ελάχιστα απαιτούμενα προσόντα που περιγράφονται στις πληροφορίες της θέσης Customer Onboarding Specialist at the office Αθήνα παραπάνω, συμπληρώστε άμεσα τα έγγραφα της αίτησής σας, όπως συνοδευτική επιστολή, βιογραφικό (CV), αντίγραφο πτυχίου και άλλα δικαιολογητικά. Υποβάλετε μέσω του συνδέσμου Επόμενη Σελίδα παρακάτω.