Facilities Coordinator
Facilities Coordinator Job ID 223828 Posted 06-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest
Facilities Management
Location(s)Athens - Attiki - Greece
Facilities Coordinator is responsible for all building functions of the account, ensuring proper operation of ALL aspects of a building to create a clean, safe and cost-effective environment for the occupants. Collaborates with engineering team and FM team to set priorities, achieve KPIs and propose to the customer any potential improvement.- Has to lead in country CBRE and 3rd Party teams.
- Is security emergency contact and apply customer emergency plan when needed.
- Is considered as FM Team face in country and should be proactive, critical view and people management skills.
- Provide technical support / assistance, if required.
- Participating in Development, implement and monitor best value practices.
- Suggestions for the Development of customer service.
- Programs, Procedures, Training, and Tools: FM Pulse Assessment Program Deliverables Monthly; KPI reports.
- Manage - oversee the assessment of building systems condition.
- Assess the condition of the facilities structure, interiors, exteriors, and grounds. Properly communication with the customer, even for out of scope topics.
- Conduct facilities inspections. Issue corrective works as needed. Properly communication with the customer, even for out of scope topics.
- Ensure engineering team completes the annual review of building equipment maintenance.
- Ensure all corrective work orders assigned to the facilities are completed or re assigned to a vendor for completion.
- Perform Monthly condition / inspection reports and surveys.
- Work orders and requests based on findings.
- Monitor and manage the deployment of services and action requests through the ticketing system.
- Proactively ensure general office space is tidy and clean at any time.
- Provide regular reporting of monthly operations activities.
- Be the main point of contact of Building management.
- Manage all building services (food services, cleaning, grounds maintenance, supply services, handyman, securiry), and identify new opportunities for scope increase under his management.
- Complete vendor / contractor evaluation score for routine services.
- Monitor maintenance contractors work.
- Develop policies and guidelines related to usage and maintenance.
- Be aware of contract services performance
- Provide necessary documentation and certificates to audit processes.
- Assist and organize coordinating with vendors for events, if required.
- Assist during moves and shuffles organizing actions, if required.
- Data is an essential part of your role. Integrity and confidentiality are important factors.
- Follow customer satisfaction and service delivery performance and provide feedback to customers.
- Collect, verify, analyse and report Facilities management data from various sources (space plans, customer satisfaction, feedback mechanisms).
- Collect and verify, analyse and report internal Facilities management data (utilities, work orders, work history).
- Conduct assessment of third-party providers (suppliers, contractors, consultants).
- Programs, Procedures, Training, and Tool: FM Pulse Assessment Program Deliverables. As required. Survey results, customer satisfaction, etc.; Monthly. Internal Facilities management data; Quarterly. Third party provider assessments.
- Be the first contact point for local stakeholders, taking from them all required information needs to solve the request.
- Act as site manager and office responsible in front of local customer.
- Develop and implement a facilities management communication plan (messages, reminders).
- Prepare reports for stakeholders.
- Implement Health, Safety and Environmental policies to contractors / vendors.
- Ensure that building occupants are notified of possible building impacts.
- Follow client guidelines for incident.
- Report incidents.
- Update risk management plan cooperating with contractor, if required.
- Develop, update, and oversee business continuity plan.
- Awareness of CBRE HSE policies.
- Assess ways to improve workplace productivity.
- Suggest and implement process improvements.
- Review, approve and process vendor / contractor invoices for CBRE paid invoices.
- Support preparation and management of operational budget within contract guidelines and financial procedures ensuring spend compliance.
- Work with Finance to ensure an efficient and accurate report.
- Provide CBRE monthly invoices to client.
- Submit monthly financial results to CBRE account line manager and finance manager.
- Fluency in written and spoken Greek and English language
- Written and verbal communication skills
- Efficient People management
- Team leadership. Team cooperation
- Provide decisions on routine matters
- Customer necessities identification skills
- Flexibility to apply business procedures changes
- Experience within Facilities environment
- Customer management
- Team working to follow processes and procedures
- Working under multinational companies - Be aware of policies, codes, regulations.
- QHSE knowledge
- Trainings on FM, people management, business management, finance.
- Polite behaviour
- Trustworthy
- Cooperative
- Proactivity
Information :
- Company : CBRE
- Position : Facilities Coordinator
- Location : Αθήνα
- Country : GR
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Post Date : 2025-06-09 | Expired Date : 2025-07-09