Home-Office French-English Customer Advisors at Cross Border Talents

Job Description:

Latest job information from Cross Border Talents for the position of Home-Office French-English Customer Advisors. If the Home-Office French-English Customer Advisors vacancy in Ροδοσ matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cross Border Talents for the position of Home-Office French-English Customer Advisors below matches your qualifications.

We are seeking French (fluent, C2 and higher) and English (B2 and higher, written and spoken)-speaking individuals to join our multinational client's team as Customer Support Representatives with an international team supporting a well-known online travel platform. In this role, you will provide high-quality assistance to customers via phone, chat, and email, helping them with reservations, payments, and platform-related queries.

Location: Athens, Greece 

Work Model: Remote (within Greece only) or Onsite in Athens

Start Date: 17 October 2025Schedule: 09:00-19:00, Monday to Sunday (rotational shifts)

• Deliver professional customer support in French and English
• Handle inquiries regarding reservations, cancellations, payments, and account issues
• Guide customers through online processes and ensure seamless problem resolution
• Maintain a high level of empathy, professionalism, and efficiency
• Work towards set performance goals including quality, response time, and customer satisfaction

• Fluency in French (C2+) and good command of English (B2 minimum)
• Strong communication and problem-solving skills
• Customer-oriented attitude and ability to work in a fast-paced environment
• Availability to work rotational shifts, Monday to Sunday
• EU citizenship or valid work permit for Greece

Important Considerations-Relocating Candidates:

- Flight tickets reimbursement with first salary

- Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documentation

- Relocated employees must work onsite for at least 3 months (unless already living in Greece with housing and internet setup)

• Remote within Greece: Apply by 3 October 2025
• Onsite relocating to Athens: Apply by 10 October 2025

• Competitive salary: 1,200 euros gross per month x 14 payments
• Remote option available only for candidates already based in Greece with a stable internet connection
• Onsite option in Athens with support for relocated candidates:
  • 3 weeks of free hotel accommodation near the office
  • Up to 300 euros relocation support (paid with first salary)
  • Legal support with hiring documentation

Job Info:

• Company: Cross Border Talents
• Position: Home-Office French-English Customer Advisors
• Work Location: Ροδοσ
• Country: GR

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Home-Office French-English Customer Advisors at the office Ροδοσ above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.